Need some help to rearrange an appointment?
How close to my talking therapies appointment can I cancel and reschedule? Learn more
The demand on our service is very high and therefore we would appreciate if you were able to give us at least 48 hours’ notice where possible, so we are able to give the appointment slot to someone else.
What happens when I reschedule a talking therapies assessment appointment? Learn more
We will rearrange the appointment for you for a time that is suitable for both you and the service.
What happens when I reschedule a talking therapies treatment appointment? Learn more
If it is your first appointment, an administrator will rearrange the appointment for you for a time that suits you within our service hours.
If you are mid treatment, we will inform your therapist that you are no longer able to attend the appointment and they will contact you to rearrange.
I am feeling better, so should I cancel my talking therapies appointment? Learn more
Don’t wait until you are feeling your worst before reaching out, or booking an appointment. We offer a range of therapies to suit different needs.
What should I do if I no longer require my talking therapies appointment and would like to be discharged? Learn more
If you no longer want to access the service, please let us know and we can cancel your appointment and discharge you. Following this you can re-refer in the future, should you want access our service again.
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