How to Be There for a Colleague Struggling with Mental Health Challenges

Mental Health Awareness Week (12–18th May 2025) offers an important moment to think about how we support not just our own mental wellbeing, but that of those around us too. While it’s become more common to talk about mental health, knowing when someone at work is struggling – and how to help – can still feel uncertain. You might worry about saying the wrong thing or fear they won’t want to talk. The good news is, you don’t need to have all the answers. Often, showing up with empathy and a willingness to listen is what really matters.

Noticing the Signs

Mental health looks different for everyone, but there are some common indicators that a colleague may be finding things tough:

• A noticeable change in mood or behaviour—being more withdrawn, low energy, or easily irritated

• Seeming overwhelmed or unusually quiet in meetings or social interactions

• Difficulty concentrating, missing deadlines, or struggling with routine tasks

• Frequent lateness or increased time off

• Expressing hopelessness, self-doubt, or a lack of motivation

Of course, we all have difficult days—but if these signs continue over time, it could point to something more.

How You Can Help

You don’t need to be a manager or a mental health expert to make a difference. Sometimes, the smallest actions can have the biggest impact.

• Start with a gentle check-in – A simple “How are you doing?” in a private, low-pressure setting can open the door. Be sincere, and don’t force a conversation if they’re not ready. Just knowing someone cares can be powerful.

• Listen without trying to fix things – It can be tempting to offer advice or share your own experiences, but often, what someone needs most is to feel heard. Give them space, avoid judgment, and be okay with silence.

• Respect their privacy – If they open up to you, treat it with care. Don’t share what they’ve told you unless you’re genuinely concerned for their safety—in which case, discreetly involve a trusted manager or HR.

• Encourage, but don’t pressure – You can gently suggest speaking to a manager, using workplace wellbeing resources, or contacting a GP. Offer to help, but let them lead the way.

• Practice kindness in everyday moments – A quick message, a coffee invite, or a bit of extra patience can go a long way. Thoughtfulness doesn’t need to be big to be meaningful.

Take Care of Yourself Too

Supporting someone else can be emotionally demanding, especially if you’re under stress yourself. It’s okay to set boundaries and take care of your own wellbeing. You can be supportive while still protecting your own mental health.

We All Have a Part to Play

You don’t need special training to make a difference. Just being approachable, compassionate, and open-minded helps create a workplace where people feel safe and supported. Mental Health Awareness Week is a good time to reflect—but these efforts matter all year round. Because no one should have to face mental health struggles alone, and sometimes, a small act of kindness really can change someone’s day.