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Physiotherapists primarily use acupuncture for pain relief and also for returning muscle function back to normal.

Western Acupuncture

Western acupuncture is based on the scientific evidence that the insertion of needles into the body can positively affect the nervous system and stimulate a release of your body’s own natural pain killers and alter the way you perceive pain, safely blocking it in a number of different ways.

Traditional Acupuncture

Traditional acupuncture is based on the belief that energy, Qi (pronounced ‘chee’), flows through channels (meridians) in the body. If this flow of energy is blocked or moves too quickly it can lead to problems such as pain, stiffness or weakness. The belief is that by inserting needles into specific safe points we can regulate this flow of energy, reducing pain, stiffness or any number of problems.

What Do We Use Acupuncture For?

Physiotherapists primarily use acupuncture for pain relief and also for returning muscle function back to normal. Acupuncture could be helpful in resolving your pain and assisting you physically, mentally, and emotionally.

Acupuncture Qualifications

Our physiotherapists who can deliver acupuncture are qualified through certified professional bodies in order to deliver acupuncture safely and effectively in our clinics.

Book an appointment

If you’re in physical pain or have an injury, call your nearest clinic or book an appointment online. We usually have same day availability if you need urgent assistance.

A healthcare professional assists a woman performing an exercise in a bright room with plants. The professional wears a shirt with the logo "Vita Health Group."
What should I expect to happen at my physiotherapy assessment?

The physiotherapist will take a detailed history and then do an examination using a number of recognised tests to try to establish the nature of your problem. They will then begin treatment with you or advise you on the best course of action. This will often include a series of exercises or other self-management advice to help you recover. It is important that you follow this advice because our experience tells us that the patients who follow their plans generally respond better to treatment.  Read more about our Consent to Treatment policies below.

Do I need to pay for the Private Physiotherapy service?

If you are coming to us through an insurance company you will need to provide the following policy details at the time of booking:

      • Policy number / membership number
      • Authorisation code
      • What your policy excess is

We will deal with the insurance company directly on your behalf.

For any other patients then yes, your appointment will incur a fee, which will be taken at the time of booking. For details of our charges please contact our team on 0208 778 9050.

How do I pay for my physiotherapy appointment?

We can only accept card payments. Payment will be taken at the time of booking to confirm your appointment.

If you are coming to us through an insurance company you will need to provide the following policy details at the time of booking:

  • Policy number / membership number
  • Authorisation code
  • What your policy excess is

We will deal with the insurance company directly on your behalf.

For any other patients then yes, your appointment will incur a fee, which will be taken at the time of booking. For details of our charges please contact our team on 0208 778 9050.

Payment is required at the time of booking. A limited number of our clinics do not have on site payment facilities. So our team will follow up with you in advance of your appointment to take payment.

What do I do if I need immediate physiotherapy advice or treatment?

We are a Primary Care Musculoskeletal Outpatients Service and are therefore not equipped to deal with emergency/ urgent medical care.

If you are experiencing significant Musculoskeletal pain, please contact your GP to discuss options for pain relief. Our Physiotherapists cannot provide prescriptions for medication.

If you need urgent medical help, use the regular NHS 111 online service.

The 111 online service asks questions about your symptoms to help you get the help you need.

Call 111 if you need urgent help for a child under 5 or cannot get help online.

For life-threatening emergencies, call 999 for an ambulance.

What if I need to cancel my physiotherapy appointment?

Please call 020 8778 9050 as soon as you know you will be unable to attend an appointment so it may be offered to other patients. Cancellations must be made at least 24 hours prior to the appointment. Should you wish to cancel over the weekend or out of hours, please leave a message on our answer machine or contact us here.

Cancellations without the required notice may incur a cancellation fee.

Information & Guidance

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Physical Health

If you are struggling with a physical condition or injury that is affecting daily life, we offer a range of guidance to help reduce your symptoms, prevent further injury and improve your physical function to get you back to your best.

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