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Physiotherapy is a therapeutic health profession concerned with improving the way you move and enhancing your quality of life.

What is Physiotherapy?

Often known as “Movement Specialists”, Physiotherapists are health care professionals focusing on improving the way you move and enhancing your quality of life.

We aim to prevent or reduce your pain and get you back to the things you love.

We do this by giving you the most suitable treatment for an injury or condition. Physiotherapy can help relieve your pain and get you moving again.

Our holistic approach allows us to understand your needs and limitations and create a specialised treatment that helps you lead a healthier, happier life.

How Can Physiotherapy Benefit You?

We have an experienced team of physiotherapists who are trained to find out the causes of joint, muscle and nerve injuries, assess your symptoms and create an individualised plan to get you back to your full potential.

You don’t have to wait until you have an injury to come to physiotherapy. Our therapists can also help you to prevent injuries before they occur.

During your assessment, we will ask you lots of questions about why you came to see us.

We’ll get you up and doing some basic movements, we’ll check the muscles and joints nearby and investigate the movements you are struggling with.

The treatment you receive will include a thorough explanation and advice around your condition based on our assessment findings. It will likely also include some “hands on treatment” which is often massage or movement of a joint.

You will also be given some homework – exercises to complete at home which will help to improve your movement and keep you feeling better. These will be individually chosen for you based on your goals, equipment, and time available.

Our experienced physios can support you with a range of treatments that use several techniques designed to:

  • Relieve your pain
  • Restore your movement, and
  • Prevent any further problems

Our team are experts in diagnosing and treating injuries and will provide you with easy to understand and helpful advice.

Book an appointment

If you’re in physical pain or have an injury, call your nearest clinic or book an appointment online. We usually have same day availability if you need urgent assistance.

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We have a highly trained and experienced team of physiotherapists that are HCPC (Health & Care Professions Council) and CSP (Chartered Society of Physiotherapy) registered, guaranteeing you are in safe hands.

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Who Can Be Treated With Physiotherapy?

All ages

Our physiotherapists can help people of all ages, from adolescents to the elderly, from all walks of life.

Aches, pain, & injuries

Our physiotherapists treat a wide range of people suffering back or neck pain, general aches and pains, and sports injuries. This means we are able to help with any muscle, bone, joint or ligament problem you may have.

Women’s health

This also includes issues such as continence and pregnancy-related pain.

Just some of the problems our physiotherapists treat…

  • Lower & upper back pain
  • Arthritis pain
  • Neck & Shoulder pain
  • Knee, ankle & foot pain
  • Repetitive strain injuries (RSI)
  • Muscle tears
  • Tennis/golfer elbow
  • Tendon & ligament problems
  • Whiplash injuries
A healthcare professional applies a blue therapeutic tape to a patient's back shoulder. The professional wears a Vita Health Group polo shirt, indicating a clinical setting.

Service available in

Battersea

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Crystal Palace

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Marlow

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Mottingham

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Orpington

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Sittingbourne

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West Hampstead

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Wimbledon

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FAQs

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What should I expect to happen at my physiotherapy assessment?

The physiotherapist will take a detailed history and then do an examination using a number of recognised tests to try to establish the nature of your problem. They will then begin treatment with you or advise you on the best course of action. This will often include a series of exercises or other self-management advice to help you recover. It is important that you follow this advice because our experience tells us that the patients who follow their plans generally respond better to treatment.  Read more about our Consent to Treatment policies below.

Do I need to pay for the Private Physiotherapy service?

If you are coming to us through an insurance company you will need to provide the following policy details at the time of booking:

      • Policy number / membership number
      • Authorisation code
      • What your policy excess is

We will deal with the insurance company directly on your behalf.

For any other patients then yes, your appointment will incur a fee, which will be taken at the time of booking. For details of our charges please contact our team on 0208 778 9050.

How do I pay for my physiotherapy appointment?

We can only accept card payments. Payment will be taken at the time of booking to confirm your appointment.

If you are coming to us through an insurance company you will need to provide the following policy details at the time of booking:

  • Policy number / membership number
  • Authorisation code
  • What your policy excess is

We will deal with the insurance company directly on your behalf.

For any other patients then yes, your appointment will incur a fee, which will be taken at the time of booking. For details of our charges please contact our team on 0208 778 9050.

Payment is required at the time of booking. A limited number of our clinics do not have on site payment facilities. So our team will follow up with you in advance of your appointment to take payment.

What do I do if I need immediate physiotherapy advice or treatment?

We are a Primary Care Musculoskeletal Outpatients Service and are therefore not equipped to deal with emergency/ urgent medical care.

If you are experiencing significant Musculoskeletal pain, please contact your GP to discuss options for pain relief. Our Physiotherapists cannot provide prescriptions for medication.

If you need urgent medical help, use the regular NHS 111 online service.

The 111 online service asks questions about your symptoms to help you get the help you need.

Call 111 if you need urgent help for a child under 5 or cannot get help online.

For life-threatening emergencies, call 999 for an ambulance.

What if I need to cancel my physiotherapy appointment?

Please call 020 8778 9050 as soon as you know you will be unable to attend an appointment so it may be offered to other patients. Cancellations must be made at least 24 hours prior to the appointment. Should you wish to cancel over the weekend or out of hours, please leave a message on our answer machine or contact us here.

Cancellations without the required notice may incur a cancellation fee.

Information & Guidance

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Physical Health

If you are struggling with a physical condition or injury that is affecting daily life, we offer a range of guidance to help reduce your symptoms, prevent further injury and improve your physical function to get you back to your best.

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